SoftLINK Services
STPI offers high-speed Internet Leased Line Service with both Premium (1:1) and Shared (1:2 / 1:3 / 1:4) loading ratios at competitive rates. This service has been catering the needs of the IT industry and provides high-speed, dedicated Internet access with quality and reliability.
   Service and Benefits  
  1. Being a Class A Internet Service Provider (ISP), STPI is peering with Tier-1 Service Providers and Offers Carrier Neutral Service.
  2. Network Redundancy at all levels (ie., last mile, router, switch and connectivity to Internet gateway on transmission level)
  3. Robust Network with Multi-homed Gateway
  4. State-of-the-art infrastructure with 1:1 redundancy to support 99.99% availability of Network & Support Infrastructure
  5. Secured Network and Traffic monitoring with comprehensive Network Management System (NMS)
  6. 24*7*365 technical support, handled by a well-qualified technical team
  7. Online bandwidth statistics allow Customers to monitor the usage and help them forecast future requirements
  8. An ISO 9001:2008 / ISMS certified organization
  9. Service Level Agreement (SLA) for its internet network guarantees uptime of more than 99.5%
   Service Options  
Presently the Internet Services are offered over four different Loading Ratios
  1. Premium Internet: In this Class of service, there is no bandwidth sharing and the committed bandwidth is 100% with loading ratio of 1:1
  2. Shared Internet: In this Class of Service, the bandwidth is shared with the loading ratio of 1:2 / 1:3 / 1:4
Last Mile Connectivity (Local Loop)
Option 1: Microwave Radio Network (Wireless)
STPI has been renowned for its own Multi-point Microwave network to cater to the immediate needs of the customers. This network had been further strengthened by the addition of Point-to-Point radio networks enabling the delivery of N * 2 Mbps link over the last mile
STPI's microwave network has evolved to be one of the biggest microwave networks in use for data communication in the country and has now become a true multi vendor network
Option 2: Terrestrial Network (Wired)
  1. Companies within Electronics City are served with own Optic Fibre Connectivity (OFC)
  2. Have understanding with all major service providers such as Tata Teleservices, Bharti Airtel, Reliance, BSNL, Power Grid, RailTel, etc. to service last mile over copper / Optic-Fibre
  3. Quality of Service in terms of latency (< 10ms), redundancy, etc are ensured in both Copper & Optic-Fibre Connectivity
  4. STPI provides multiple options in last mile connectivity leaving the choice with its customers and acts as a single window for implementation and billing of terrestrial last mile connections